Our Values
Quality & Integrity
Free 15-minute video consultation – you deserve an opportunity to connect and ask questions before committing to weekly sessions.
Two-Way Late Cancellation Policy – our late cancellation policy demonstrates our commitment to fairness and mutual accountability. If we cancel on you with less than 24-hours notice, your next session is free of charge!
No session recordings or AI use, ever – AI is great for so many things, but we believe in maintaining a human-centered approach to therapy and upholding the highest standards of privacy.
Clinical collaboration for your benefit – Optional live observation of your therapist’s sessions by other clinicians to ensure the highest-quality therapy through continuous learning and supervision. Live observation of your therapy sessions is voluntary and completely optional.


Access to Care
Session fees starting at $120/session – transparent pricing on each clinicians’ profile page, with available fees that are more affordable than the local usual customary rates.
Out-of-Network Insurance Benefits, made easy – our free Benefits Checker (mentaya.co/b/thecity) and courtesy out-of-network claims submission can provide financial clarity and reduce your administrative burden, making therapy more accessible.
Evening and weekend session availability – wide range of scheduling options to meet clients’ needs.
Safe & Affirming
Actively-affirming for all clients, including BIPOC, LGBTQ+, and other minoritized communities – we prioritize ensuring that our clinicians are prepared to provide safe, affirming care for all clients, including BIPOC and LGBTQ+ clients, either as members of those respective communities or as committed allies.
Unmatched therapist diversity – we don’t want to just tell you that we are a safe space, we want to demonstrate it. We are proud of the diversity of our team, having recruited the most skilled clinicians from every corner of the field.
Prepared to support you, wherever you are in your journey – whether it is your first time in therapy or you’re looking to step up the work in your mental health process, we’re ready to support you.
